The banquet manager job description is straightforward for a role covering a large portion of the hotel food and beverage department. The banquet manager job description describes the responsibilities of the individual who manages banquet services throughout the hotel. They are responsible for working with the banquet sales team and chefs, planning wait staff needs, and designing the layout of banquet venues.
Before we dive further into the banquet manager duties and responsibilities, let’s look at the meaning of banquet in the hotel and hospitality industry. Banquet services within a hotel refer to a large, planned meal for a catered event outside of the hotel restaurant management department. Some event examples are a wedding or a corporate meeting.
The banquet is catered and organized in every sense by the hotel, following specifications by the business or party having the banquet. The banquet manager job description encompasses arranging the preparation of the food and beverages, making sure the space is set up just right, and working with the client to ensure the best banquet possible. Let’s get into the rest of the details now.
Banquet Manager Duties and Responsibilities
The list of banquet manager duties and responsibilities is a long list. For these top five duties and responsibilities, we’ll stick with a high-level overview of the most important responsibilities. There is a longer list of specific responsibilities that falls under each of these five categories.
5. Hotel Department Coordination
The banquet department of the hotel is separate from the regular hotel functions, but coordination between the other departments is still needed. The banquet manager is responsible for working with departments and hotel staff and ensuring any cross-department work is done well from the banquet side of operations.
4. Staff Planning
Staff planning refers to planning the schedules of and working with the banquet staff. The banquet staff covers wait staff, kitchen staff, cleaning staff, and general customer relations staff. The banquet manager is in charge of ensuring these staff are scheduled properly, and that they are equipped to handle banquet work.
3. Event Design
A lot of work goes into designing a banquet event, and the banquet manager is responsible for a great deal of that work. Of course, the client will have their specifications and needs, but the banquet manager will need to ensure that the client’s plans can be executed within the means of the hotel.
2. Client Relations
The client relations portion of the banquet manager’s job is tied to event design, as well as to the general need to run a successful banquet event. The banquet manager will work closely with each client, so a high level of communication skills and customer service-related skills will be useful on a daily basis.
1. Kitchen Coordination
One of the main draws of a banquet event is the delicious food. A well-run kitchen is half the battle in making sure the banquet menu is pristine. A banquet manager that works with the kitchen staff, from the pastry chef to the executive chef, is the other half. That coordination can make banquet events seamless and successful.
“Key Takeaway: The banquet manager job description encompasses arranging the preparation of the food and beverages, making sure the space is set up just right, and working with the client to ensure the best banquet possible.”
Banquet Manager Job Description Resume
If you’re applying for a banquet manager position, these five facets of a banquet manager resume should be on your mind in relation to your experience. In hiring a manager, searching for these skills–either specifically or with related experience–will help you find the right manager.
5. Customer Service
Any customer service experience is good experience, but in the case of the banquet manager, hospitality customer service experience is especially important. The specific work of that experience should ideally include working directly with customers to craft an event, product, or end design to that customer’s specific needs.
4. Catering Experience
While the banquet department in a hotel is separate from the catering department, there is some similarity between the two. Some level of catering experience, therefore, is useful. From working as a server to working in the kitchen to helping with the design of the catering menu basics, any level of catering experience is relevant to the work of the banquet manager.
3. Hospitality Training
As an industry, hospitality has a lot of unique characteristics. On-the-job training is one of the best ways to get hospitality training, but taking courses, using hospitality software, or observing best practices can also be useful.
A banquet manager with some level of hospitality experience will be able to hit the ground running. Using hospitality procurement software will also go a long way.
2. Culinary Experience
The banquet manager won’t be cooking, but they’ll be working closely with the kitchen staff, so any culinary experience will help along the way. Whether this comes from a culinary course at a local college, or time spent working in a kitchen, the experience will help the manager know what they can do to support the kitchen staff.
1. Managerial Experience
Managerial experience will give the banquet manager the edge to bring together the rest of their experience and take charge of the banquet department. Comfort with leading and working directly with clients will give the banquet manager the skills they need to keep the banquet department running strong.
Assistant Banquet Manager Job Description
The banquet manager has a lot of day-to-day responsibilities. An assistant banquet manager can help shoulder those responsibilities and take on delegated tasks to support the banquet manager and the entire banquet team. An assistant banquet manager can expect to help in many areas, including these five specific sections of the banquet department.
5. Banquet Manager Support
One of the main general tasks of the assistant banquet manager is to support the banquet manager in any and every way–from helping with scheduling to working with clients. This comes in at number five because it’s less specific, but no less necessary to the work of the assistant banquet manager.
4. Service Coordination
The assistant banquet manager will work closely with the service staff on a daily and minute-to-minute basis. They’ll be there to make sure the service staff has what they need to get the job done. They will also step into different positions to offer support as needed.
3. Ordering and Inventory Support
The assistant banquet manager will be responsible for making sure the inventory needs of the banquet department are met. Their work includes running the inventory program and working with restaurant inventory software to knowing the reorder point for inventory turnover. The inventory management of the banquet department will fall most directly on the assistant manager.
2. Maintaining Food Standards
Maintaining food standards, in this regard, refers to the operational efficiency and hygienic standards of the kitchen and the food serving work. The assistant banquet manager is responsible for ensuring proper precautions are taken along the lines of the food supply chain. They will also make sure everything that needs to be in place for the kitchen to maintain safety standards is taken care of.
1. Supervising Staff
The assistant banquet manager will be working amongst the staff on a regular basis. Supervising staff, ensuring efficiency in serving and in the kitchen, and supporting staff with extra hands on deck, is an ongoing portion of the job. Effectively, everything the assistant manager does is related to supervising and supporting the staff to make sure the banquet events are successful.
Frequently Asked Questions About Banquet Management and Job Descriptions
The banquet manager job description covers all of the work that goes into preparing a banquet space and individual events for hotels. It’s an expansive job, and it is important to the overall hotel structure.
The frequently asked questions we’re answering here showcase the well-rounded nature of the banquet manager job. They also highlight how vital it is to a successful banquet setup in a hotel.
Who Does the Banquet Manager Report to?
Typically, the banquet manager reports directly to the hotel owner or the food and beverage director. The banquet manager also works closely with the managers of other departments. From housekeeping to catering, coordination is important to make sure events and everyday functions run smoothly.
The banquet manager will receive feedback and direction from the owner and the F&B director. However, they will also be responsible for making sure the banquet team is prepared with equipment, layouts, and menus.
What is the Difference Between a Hotel Catering Manager and Banquet Manager?
The banquet manager is responsible for catering-type services that take place on hotel grounds. The catering manager is responsible for events taking place away from the hotel.
Often, these two roles will be closely related, as a lot of what they manage is identical apart from the locations they work with. In some hotels on the smaller side operationally, these two roles may be filled by the same person.
What Is the Difference Between Buffet and Banquet?
A banquet is typically a formal event with multiple courses and wait staff. On the other side, a buffet is a casual event where diners serve themselves with open courses since all food options are available at once.
A banquet can be served buffet-style if that is the choice for the event. However, a typical buffet is more casual in nature and is less of an event, and more of an ongoing feature of a hotel.
How Do You Organize a Banquet?
Each banquet a banquet manager organizes will be slightly different due to client instructions and requests. Still, for each banquet, it will be organized by course, by seating needs, and by dietary requirements. The physical organization typically includes tables for food displays and some servings, as well as the required seating arrangements.
Banquet Manager: A Well-Managed Banquet is Quite a Ball
The banquet manager’s work in ensuring each banquet event is crafted to perfection is an extension of a well-run hotel and hospitality business. To learn more about hospitality work and management tactics in the food and beverage industries, come back to the BinWise blog any time. Stop by our sister site, the BlueCart blog, for wholesale restaurant supply information, eCommerce support, and order management advice.